Terms Of Service
Last updated: December 2025
OVERVIEW
This website is operated by Liorae. Throughout the site, the terms “we”, “us” and “our” refer to Liorae.
Liorae offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein and available by hyperlink.
These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, vendors, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website.
Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence.
You may not use our products for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
A breach of any of these Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
- Transmissions over various networks; and
- Adaptations to technical requirements of connecting devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. The material provided is for general information only and should not be relied upon exclusively for decision-making.
We reserve the right to modify the contents of this site at any time without notice.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices are subject to change without notice.
We may modify or discontinue any part of the Service at any time without liability to you or any third party.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online through our website. These products may have limited quantities and are subject to our Returns & Refunds Policy.
We make every effort to display product colours and images as accurately as possible; however, screen displays may vary.
We reserve the right to:
- Limit sales to any person, geographic region, or jurisdiction;
- Limit quantities purchased per customer;
- Discontinue products at any time.
All offers are void where prohibited by law.
We do not guarantee that our products will meet every user’s expectations or that any errors in the Service will be corrected immediately.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion, including those appearing to be placed by resellers or distributors.
If we make a change or cancel an order, we’ll notify you using the contact details provided at checkout.
You agree to provide accurate and up-to-date purchase and account information.
It is your responsibility to ensure all contact details and payment methods remain current.
For more detail, please review our Returns & Refunds Policy.
SECTION 7 - INTERNATIONAL ORDERS
We proudly ship worldwide.
International orders are subject to the same Terms as Australian orders, with the following additional conditions:
- Import duties or taxes may apply depending on your country’s regulations and are the responsibility of the recipient.
- We comply with all applicable Australian export and consumer laws but cannot guarantee compliance with every foreign standard.
- By purchasing from outside Australia, you agree to import the product in accordance with your local laws.
For delivery timelines and international shipping details, see our Shipping Policy.
SECTION 8 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control.
Use of these tools is at your own risk and governed by those third parties’ terms.
SECTION 9 - THIRD-PARTY LINKS
Our Service may include links to third-party websites.
We are not responsible for examining or evaluating their content and disclaim any liability for third-party materials or transactions.
Please review their terms and privacy policies before engaging in any transaction.
SECTION 10 - USER COMMENTS & FEEDBACK
If you submit reviews, suggestions, or feedback, you grant us the right to use them in any medium without compensation.
We may remove content deemed unlawful, offensive, or in violation of these Terms.
SECTION 11 - PERSONAL INFORMATION
Your submission of personal data through our store is governed by our Privacy Policy.
SECTION 12 - ERRORS, INACCURACIES & OMISSIONS
Occasionally there may be errors or omissions on our site relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct these errors and update information at any time without prior notice.
SECTION 13 - PROHIBITED USES
You are prohibited from using our site or its content:
- For any unlawful purpose
- To infringe upon or violate our intellectual property rights
- To harass, abuse, harm, or discriminate
- To transmit malicious code or spam
- To collect or misuse others’ personal information
Violation may result in termination of service.
SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Our products are intended for cosmetic and personal use only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
We make no guarantees that use of our Service will be uninterrupted, timely, or error-free.
To the fullest extent permitted by law, Liorae and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from use of our products or website.
Because some jurisdictions do not allow certain exclusions or limitations of liability, in those jurisdictions our liability shall be limited to the maximum extent permitted by law.
SECTION 15 - INDEMNIFICATION
You agree to indemnify and hold harmless Liorae, its officers, employees, partners, and affiliates from any claims or demands arising from your breach of these Terms or violation of any law or rights of a third party.
SECTION 16 - SEVERABILITY
If any provision of these Terms is deemed unenforceable, that provision shall be severed without affecting the validity of the remaining Terms.
SECTION 17 - TERMINATION
These Terms are effective unless and until terminated by either party.
We may terminate your access at any time for violation of these Terms.
SECTION 18 - GOVERNING LAW
These Terms and any separate agreements under which we provide Services shall be governed by and construed in accordance with the laws of New South Wales, Australia, and applicable international trade laws.
International users agree that all disputes will be handled under Australian jurisdiction.
SECTION 19 - CHANGES TO TERMS
You can review the latest version of these Terms at any time.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms should be directed to our support team via the Contact Us page or emailed to contact@liorae.com.au.